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This onboarding course equips new Tenacity IT team members with the essential knowledge, habits, and expectations needed to thrive in their roles. It blends technical awareness with company culture, ensuring staff understand how to handle requests, protect company systems, and maintain compliance. By the end, learners will feel confident navigating daily IT responsibilities, spotting risks, and aligning with Tenacity’s values of transparency, security, and collaboration.
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IntroductionYou’ve been asked to complete this online course as part of your IT onboarding in your new place of employment. This should take around 15 to 20 minutes to complete and if you have any questions during or after the course, please don’t hesitate to contact Tenacity by calling +27 21 300 6995 or emailing support@tenacityit.co.za
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Leadership and Colleague Requests
Learn how to identify and respond to suspicious requests from people pretending to be your colleagues or leaders.
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Quiz: Spotting Suspicious RequestsThis quiz reinforces your ability to recognize and correctly respond to suspicious requests from people pretending to be colleagues or leaders. -
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Subscriptions
Understand the risks of using your company email for personal subscriptions and learn the correct way to manage business email accounts.
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Quiz: Safe Use of Company Email
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Illegal Software and Applications
Understand why downloading illegal software or using torrent applications is strictly forbidden on company devices, and the risks it poses to your organization.
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Quiz: Safe Software Practices
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Suspicious Communications
Learn what to do when you receive a suspicious email or message, and how to protect yourself and your colleagues from potential threats.
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Quiz: Handling Suspicious Messages
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Your computer backup status
Learn how to check that your files are being backed up correctly using Microsoft OneDrive, and what to do if you notice a problem.
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Quiz: Backup Awareness
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Microsoft OneDrive status
Learn how to interpret the status of your OneDrive backup and what actions to take if you see warnings or errors.
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Quiz: Understanding OneDrive Status
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Your computer security status
Learn how to check that your computer’s security tools are active and why keeping your system updated is critical for protecting company data.
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Quiz: Device Security & Updates
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Contacting Tenacity & Wrap-Up
Know how to get help when you need it and complete your onboarding successfully.
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Quiz: IT Awareness Essentials
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Why Strong Passwords Matter
Learn why strong passwords are critical for protecting company systems.
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How MFA Protects Accounts
Understand how Multi-Factor Authentication (MFA) adds an extra layer of security.
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Quiz: MFA Basics
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Lock Screens When Away
Learn why locking your screen is essential for security.
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Secure Laptops & Documents
Protect physical devices and sensitive documents.
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Quiz: Clean Desk Policy
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Why USB Drives Are Risky
Understand the dangers of unknown USB devices
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Approved Media Only
Learn how to safely use removable media.
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Quiz: USB Safety
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Why It’s a Risk
Learn why storing personal files on work devices is dangerous.
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Quiz: Personal Content
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Steps to Report
Learn the correct process for reporting suspicious activity.
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Quiz: Reporting Phishing
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Contact Details
Know how to get help when you need it.
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Quiz: IT Awareness Essentials
Course Requirements
Suggested Entry:
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No prior cybersecurity knowledge required
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Internet access and a device (phone, tablet, or computer)
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Willingness to reflect and take small daily actions
Intended Audience
Suggested Entry:
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New staff members to your organization seeking practical cyber safety skills
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Anyone who wants to feel more confident online
- No prior experience required
- Access to a device with internet
- Access to company email and collaboration tools
- Willingness to participate in practical activities
- All new employees, contractors, and interns
- Anyone joining the organization who needs to understand company policies, IT security, and best practices